Stop Answering Texts at 11 PM
Set your business hours. Auto-reply to after-hours messages. Tenants know when to expect a response.
Set Business Hours
Define when you're available (9am-5pm, Mon-Fri). The system handles the rest automatically.
Custom Auto-Reply
Send a professional message: "We're closed. We'll respond when we open at 9am."
Emergency Exception
Tenants can mark messages as "emergency" to reach you anytime. You control true emergencies.
Manage Expectations
Tenants know when to expect a response. Fewer frustrated follow-ups and angry calls.
Set boundaries without being unreachable
Weekends Off
Auto-reply Saturday & Sunday: "Office is closed. We'll respond Monday at 9am." True emergencies bypass the auto-reply.
Evening Boundary
Stop at 6pm: "We're closed for the day. Responding to messages starting at 9am tomorrow."
Reduced Hours Days
Set different hours for different days. Maybe Wed-Fri you're available until 8pm for emergencies, but not Mon-Tue.
Holiday Closure
"We're closed for the holidays until Jan 2. Emergencies: call [emergency contact]."
Tenants actually appreciate it
Clear boundaries mean fewer awkward conversations. Tenants know when to expect replies. You get your personal time back.
Most property managers find that after-hours auto-replies actually *increase* satisfaction because tenants feel respected and know what to expect.
Professional. Respectful. Manageable.
Set hours, let the system do the work, stay accessible for real emergencies.