Maintenance Texts to Work Orders in One Click
When a tenant texts about a broken heater, leaking pipe, or electrical issue, Rentros detects the maintenance request and lets you convert it into a trackable work order, complete with photos, contractor assignment, and status updates.
AI-drafted from tenant text, ready to review and send
Kitchen sink leak — water pooling
Description
Tenant reports the kitchen sink is leaking with water pooling under the cabinet. Photo attached. Recommend immediate inspection to prevent water damage to cabinetry and flooring.
Tenant
Sarah Martinez
Property
Oak Apt · Unit 4B
Mike's Plumbing
Assigned contractor
From tenant text to ready-to-send work order in seconds.
The Maintenance Workflow
Tenant texts a problem
Tenant sends a message about a maintenance issue — text, photo, or both — to your Rentros business number.
AI auto-tags it
Rentros detects the maintenance request and auto-tags it by category (Plumbing, HVAC, Electrical, etc.) and priority.
One click to create a work order
Convert the message into a structured work order with all relevant details pre-filled from the tenant's profile.
Assign to a contractor
Choose from your saved contractor contacts. Send them the work order details via text or email directly from Rentros.
Track progress
Update status as work progresses: Pending → In Progress → Completed. Everything is timestamped.
Notify the tenant
Send the tenant a status update directly from the message thread. Full communication loop, closed.
Work Order Features
Sarah Martinez
Oak Apt · Unit 4B
Hi! The kitchen sink is leaking pretty bad. Water's pooling under the cabinet 😬
Texting Gets Maintenance Done Faster
No apps. No portals. No friction. Just a text.
Tenants report sooner
No app to download. They text you the same way they text a friend, so small issues surface before they become big ones.
You catch problems early
Hear about leaks, drips, and noises in real time, not weeks later when damage is done.
Contractors get details instantly
Work orders go out by text. No logins, no training, no extra steps for the people on the job.
Conversations build trust
Quick back-and-forth feels personal. Tenants feel heard instead of ticketed.
Streamline Maintenance Management
14-day free trial. No credit card required.