Organize Conversations by Type

Tag conversations. Filter instantly. Know what's urgent, what's routine, and what needs follow-up.

Tag as You Go

Mark messages: Maintenance, Rent, Complaint, Dispute, Lease Renewal, Noise. One tap per conversation.

Find Anything Instantly

Filter by tag. "Show me all maintenance requests" or "All disputes this month" in seconds.

Spot Patterns

See how many complaints you get, maintenance issues per property, dispute frequency.

Generate Reports

Export reports by tag. Show landlord: "50 maintenance requests handled this quarter."

Suggested tags

Maintenance — Repair requests, broken items
Rent Payment — Late, missing, or negotiation
Complaint — Noise, neighbor disputes, amenities
Dispute/Legal — Eviction, property damage claims
Lease Renewal — Extension talks, renewal notices
Move In/Out — New tenant, turnover, inspection
Noise/Disturbance — Community complaints
Emergency — Urgent, after-hours, safety

Why tags actually matter

Legal defensibility: When disputes happen, export all "Dispute" or "Complaint" tagged conversations. Prove you documented everything.

Performance tracking: "We resolved 120 maintenance requests in Q1" — data-backed metrics for your business.

Team accountability: See who handles which types of issues. Identify bottlenecks. Balance workload.

Tenant relationship insights: Too many complaints from one building? You see the pattern and can act.

Organize. Filter. Report. Repeat.

Turn your inbox into actionable insights. One tag at a time.