Tenant communication workflow

From tenant text
to resolved issue —
in 5 steps.

See exactly how Rentros handles tenant communication end-to-end. One dedicated number, organized message tagging, AI-drafted replies, and one-tap work orders.

SM

Sarah Mitchell

Unit 4B · Oak Street

Maintenance

Hi! The kitchen sink is leaking again. Can someone come look at it today?

10:14 AM

AI draft response

Hi Sarah, sorry about the leak. I can have our plumber over today between 1–3 PM. Will someone be home?

One tap to create work order from this message

How the workflow runs

Click any step to see exactly what happens in Rentros.

01

Tenant texts your business number

One dedicated Rentros number for every tenant. Calls and texts route into a shared inbox — no more mixing with personal messages.

Rentros Inbox

+1 (555) 010-2847

SM

Sarah M.

now

Unit 4B · Oak Street

Hi! The kitchen sink is leaking again...

JT

James T.

2m

Rent payment confirmation?

ML

Maria L.

1h

Thanks for the quick fix!

Why generic VoIP falls short

Google Voice and OpenPhone are built for businesses in general. Rentros is built for the way landlords actually work.

Generic VoIP

  • No property or tenant context
  • No automatic message tagging
  • Maintenance lives in another app
  • No AI trained on landlord workflows
  • Records scattered across tools

Rentros

  • Tenant, unit, and lease context on every message
  • Tag messages by topic to filter and organize
  • Work orders created from text in one tap
  • AI drafts that reference uploaded lease documents
  • Full message history, exportable any time

Ready to run this workflow yourself?

14-day free trial. Dedicated business number included. No credit card required.